The spring to my garage door broke this morning so I called CJ's and left a message. I received a call-back about 5 minutes later and scheduled them for 2:00... read more p.m. as I had a doctor's appointment in the morning. They confirmed the appointment with a text and sent another one 15 minutes before the technician arrived. He was friendly and knowable and did a great job. He not only installed the new spring with a 3 year guarantee, but he also cleaned and lubricated the drive mechanism so it's much quieter now. I'm very satisfied with the work.